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巨硬客服承诺用EMAIL把战争机器的兑换码补发给我,不知道是真是假

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 楼主| 发表于 2015-12-7 09:25  ·  广东 | 显示全部楼层 |阅读模式
我11月初在咸鱼买的GOW UE 的二手碟。到现在一直收不到兑换码。。问港服客服只会叫我等等等,于是碰碰运气去美服找客服。客服承诺24小时之内把兑换码发我,虽然我不知道到底会不会发,等我收到邮件再跟各位分享哈。
另外我问了问关于实体版辐射4送不送辐射3兑换码的事情,客服没有明确答复,只是说等他邮件,会一起解决。
不知道到底会不会收到码,如果收到了,大家也可以去试试这种方法了。也是伤不起啊。。这种坑活动。

聊天记录如下
Mike: at 8:50:08
Hello, thank you for contacting Xbox Customer Support. My name is Mike. How are you today?
逊: at 8:50:14
Hello
Mike: at 8:50:34
Hi there!
Mike: at 8:50:43
May I please have your name?
逊: at 8:51:13
Edward
逊: at 8:51:41
I v purchased GOW UE last month
Mike: at 8:51:45
How may I help you with today, Edward?
逊: at 8:52:05
but i havent received the redeem code of GOW123
逊: at 8:52:18
I wanna know the reason
Mike: at 8:52:33
Okay. Thank you fro bringing this issue to our attention.
逊: at 8:52:44
some of my friends have received the codes
逊: at 8:52:50
except me
Mike: at 8:52:51
May I know your email and gamertag?
逊: at 8:52:59
*****@qq.com
Mike: at 8:53:07
Alright. Let me help you with this iussue.
逊: at 8:53:08
DevilMayZzzzz
Mike: at 8:53:41
Thank you. For your account security and for me to get a full access to the account , I will send a verification code either to the phone number or the email address registered on the account, which would you prefer?
逊: at 8:53:50
email
Mike: at 8:54:17
Alright, Please provide me the code once available so that we can check your account here
逊: at 8:55:12
80471880
Mike: at 8:55:32
Thank you. Let me check the account here.
Mike: at 8:57:15
Please bear with me while checking the account for you.
逊: at 8:57:29
thats alright
Mike: at 8:57:53
Thank you so much!
Mike: at 8:58:13
May I know where did you purchase your GOW : UE?
逊: at 8:58:22
disk version
逊: at 8:58:42
one retailer in China
Mike: at 8:59:40
Okay! Thank you. In case what we can do to make this sort. I will request to generate a code for you and then after 24 hours I will be providing you an email with the code, would that work?
Mike: at 9:00:11
May I please have your best email to contact you, Edward?
逊: at 9:00:30
****@qq.com
逊: at 9:00:48
so
Mike: at 9:00:51
Alright same as your Xbox Live account.
逊: at 9:01:14
you mean you will send the redeem code to me via email?
Mike: at 9:01:30
Now, let me send them an email for a code then please wait for my email with the code.
Mike: at 9:01:37
Yes you are correct!
Mike: at 9:02:44
Meanwhile, is there anything else I can assist you at this time aside from the GOW UE code?
Mike: at 9:03:31
I hope I didn’t lose you yet. Are we still connected?
逊: at 9:03:48
I got another question
Mike: at 9:04:01
Sure thing
逊: at 9:04:26
Four codes for each game or just one code
Mike: at 9:05:04
JUst a code for the full game Edward.
逊: at 9:05:51
I mean for GOW123 and judgement
逊: at 9:05:56
just one code??
Mike: at 9:06:39
Alright, you will receive four different code for the full game. Meaning there would be 4 separate code.
逊: at 9:07:10
Thanks
Mike: at 9:07:28
Alright! Anything else for today, Edward?
Mike: at 9:07:40
You are most welcome :)
逊: at 9:07:44
YUP
Mike: at 9:08:16
Please keep posted for my email, alright.
Mike: at 9:08:16
If that was everything, I'd like to thank you again for contacting Xbox Customer Support. To properly end the chat session, please click on the "Close chat" button on the upper right hand corner of the chat window. Have a wonderful rest of your day!
Mike: at 9:08:23
Please take care.
逊: at 9:08:38
I wonder if i can get the redeem code of FALLOUT3 since I v perchased FALLOUT4 disk version
Mike: at 9:09:05
We can check that as well and I will include to the email.
Mike: at 9:09:18
Where did you purchase the game by the way?
逊: at 9:09:30
the same as GOW UE
Mike: at 9:09:48
I will review the entire account and I will give you a feedback for the Fall out 3 code.
Mike: at 9:10:17
Please keep posted with my email within 24 hours alright.
逊: at 9:10:55
So how can I connect to you again?
Mike: at 9:11:32
Via email. I will send you an email then just respond to that email :)
逊: at 9:12:12
OK wait you then
Mike: at 9:12:48
Yes, please keep posted.
Mike: at 9:13:08
I will work this issue for you, Edward.
Mike: at 9:13:10
If that was everything, I'd like to thank you again for contacting Xbox Customer Support. To properly end the chat session, please click on the "Close chat" button on the upper right hand corner of the chat window. Have a wonderful rest of your day!
Mike: at 9:13:17
See you laters
逊: at 9:13:19
see you

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发表于 2015-12-7 09:33  ·  广东 | 显示全部楼层
等后续,自己的帐号,用自己的机器,自己的实体盘领到了。但帮表哥注册帐号,充了金会员,在我的机器上玩我的盘,还没收到。

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发表于 2015-12-7 11:15  ·  广东 | 显示全部楼层
也是没收到,我想找客服发飙了
该用户已被禁言

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发表于 2015-12-7 12:06  ·  广东 | 显示全部楼层
DevilMayZzzzz 发表于 2015-12-7 09:25
我11月初在咸鱼买的GOW UE 的二手碟。到现在一直收不到兑换码。。问港服客服只会叫我等等等,于是碰碰运气 ...

等楼主的后续发展,不过我知道的就是官方很有可能会在一月份统一发放的这批兑换码了。

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发表于 2015-12-7 13:05  ·  广东 | 显示全部楼层
如果二手盘也能获得,那123的开发重制人员是不是可以要饭去了啊?
没别的意思,只是觉得可能性有点低,估计会有一定的机制来保证不会发生这样的情况。楼主别介意…

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 楼主| 发表于 2015-12-7 14:39  ·  广东 | 显示全部楼层
Cristian_C 发表于 2015-12-7 13:05
如果二手盘也能获得,那123的开发重制人员是不是可以要饭去了啊?
没别的意思,只是觉得可能性有点低,估计 ...

我也是一直担心二手盘拿不到。。就看微软了。。最后实在不给那也没办法了。

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发表于 2015-12-7 15:05  ·  广东 | 显示全部楼层
要是真能发来,那估计又要有一波去找客服聊人生的国内玩家了

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发表于 2015-12-7 15:55  ·  辽宁 | 显示全部楼层
360就不扔了,留着玩360游戏吧,有几百款游戏呢,不再等着微软施舍

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发表于 2015-12-7 15:56  ·  辽宁 | 显示全部楼层
360就不扔了,留着玩360游戏吧,有几百款游戏呢,不再等着微软施舍

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发表于 2015-12-7 21:04  ·  江苏 | 显示全部楼层
微软不怎么讲信用
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