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发表于 2009-2-18 15:03 · 上海
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现在还有人关心三红吗？一红才是主流
Well, I took the plunge. I bought an Xbox 360. As you can tell, the results were complete amazing. Overwhelmingly positive. Right out of the box, the damn thing was dead. A 300 dollar plastic brick. Hell, it was less useful than a brick - it's too big to fit in my damn wall!
I should rephrase: overwhelmingly positive in confirming my belief that PC's are and will remain more successful and entertaining than the Xbox 360. Why? Because no PC manufacturer could get away with the crap that Microsoft pulls.
Imagine for a moment that you are selling a product. In order to make it fit inside the pretty package you spent hundreds of thousands of dollars designing, you have to change one of the parts that is what keeps it functioning. For the sake of argument, let's pretend it's a heat sink. You shrink a heat sink to get a disc drive into a pretty computer case, then bill the case as a fully functioning product, ready to be used.
As well, rather than using tried and true methods to solder connections on the motherboard of your product, you adopt one that is cheaper but guaranteed to be less reliable.
Toss in the fact that your first few updates for this case will cause it not just to crash, but become completely unusable spontaneously.
Your PR department never mentions this in public, of course. That would be fiscal suicide. Instead, you deny claims that there is widespread failure, and insist that tests done on your system were not disclosed to you so you can't say that there is a problem. That one's easy.
Sound familiar? It shouldn't! No worthwhile product manufacturer has failure rates this high and still does good business. It's a good bet that any other product this company sells is probably gonna start looking like crap as well. Don't just take my word for it, either.
How is it good business practice to sell a product that initially has a one in three failure rate? That's right kids - EB Games, Best Buy, and Gamestop all reported between a 30% and 33% failure rate for the Xbox 360. Why would these companies lie? If you're selling the 360, you don't want it to fail. There is no reason to expect that these figures were false.
Wait, says Joe 360, this problem was solved! The new "falcon" and "jasper" motherboards in the 360 solved these problems, so stop complaining that you bought a 300 dollar plastic brick!
No, it didn't. So far, no less than three software updates have caused the infamous "Red Rings of Death" (RRoD) on perfectly functioning consoles previously. Some of these patches were meant as fixes to earlier patches that caused sound or video failure. The February 3rd, 2009 patch has caused E74 and RRoD errors on even the new "Jasper" chipsets. Great.
Microsoft is getting sued over this, but I don't think that's enough. The fact that consumers are being consistently punished for financially supporting fraudulent claims of success is absurd and terrifying. The Better Business Bureau's 2008 statistics for highest complaints shows us that electronics parts, electronics retailers, and internet companies (all subsets that contain Microsoft, by the way) are higher than computer parts manufacturers.
Extrapolate what you want from that. No wait, don't. Take it for what it is: clear statistical evidence that this kind of consumer treatment has got to stop.
Food companies that sell products that make 30% of their customers sick go out of business, or get sued by the FDA. Transportation companies that have huge failure rates, like Orbitz, are going bankrupt. Why is Microsoft the exception here? For god's sake, do your cravings for video games outweigh good common sense?! If your console fails, it is not your fault, and you do not have to take it. Microsoft's supposed "solutions" to this problem are crap.
An extended warranty? Really? An extra month, gee, how nice. Clearly, adding 30 days to your 90 day warranty will help keep your consoles from failing. New motherboards that can be bricked by software updates are obviously the way to go. British company Micromart has stopped repairing 360 consoles entirely, seeing as how they got close to 2500 repair requests per day. 2500 people, every day, complaining that their Xbox has failed. You're telling me this is a false statistic? Please.
Buy a PC, kids, but don't put Vista on it. Better yet, buy a new Mac and use Boot Camp to run your games. They're more reliable, better looking, and at least Apple will continue to repair your product even if you put in a fan that requires opening the case. Sorry, forgot to mention that one: any time you open the case of an Xbox 360, you void the warranty. If you add a fan pack to it, it voids the warranty. Anything that could lead you to discover why your console has failed voids the warranty, which means that for a big pack of people Microsoft doesn't have to do anything about RRoD.
To compensate you if you do still have your fix-all warranty and you get your console replaced, Microsoft offers a free 1-month subscription to their online service, Xbox Live. WOW. You get a $15.00 gift card for a service that Sony offers you for free. Use Steam on a PC, that one's free too. It also won't brick your case if it updates itself to fix an error as often.
What happened to the America that was "mad as hell, and not going to take it anymore?" I've already filed a complaint with the Better Business Bureau. I suggest you work up the guts and do the same if you're tired of being treated like garbage.
The closest a PC user can come to this experience is by buying a Dell. Dell uses their own case and motherboard form, so upgrading is pretty much impossible without the company's help. Still, Dell's don't sell computers that fail 1 out of 3 purchases. Stick with PC, fellow gamers. It'll lead you true. |
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发表于 2009-2-18 15:06 · 天津
